How Can We Help?
Short answer: To quote your custom set-up box, we need the box size (or your product size), the quantities you want priced, your paper and printing ideas, any insert needs, and where the boxes will ship. You don’t need every answer. A Custom Box Expert will help fill in the gaps.
Quote checklist
- Box size: Inside dimensions in inches, written Length x Width x Depth (L x W x D). Don’t know it yet? Send your product’s measurements, and tell us how you want it to fit, or let us suggest a fit. See How to Write Set Up Box Measurements.
- Quantities: Ask for a few, for example 250, 1,000 and 2,500, so you can compare unit prices. Our minimum for custom set-up boxes is usually 250.
- What goes inside: The product, its weight, and whether it’s fragile.
- Insert: Do you need one, and how many items should it hold?
- Materials: Any preference for cardboard thickness or color, and paper (gloss, matte, foil, textured, kraft, patterned or custom-printed).
- Graphics and finishes: Logo only, full-color printing, foil stamping, embossing, coatings. Send artwork or ideas if you have them. Art files should be a high-resolution PDF (300 dpi or more), or AI or EPS with fonts outlined.
- Lid depth: Full-depth, shallow or a specific depth, if you know. We can make any lid depth.
- Delivery: The date you need boxes, whether you’d like us to warehouse them, and answers to our freight questions: complete physical shipping address (no PO boxes); commercial or residential; truck-high dock or liftgate needed; whether you can accept a full-size 53-foot semi or need a smaller truck; whether a dock appointment is required; if a liftgate is needed, whether the driver must help unload; and anything else the carrier should know to quote accurately.
- Photos and samples: Send as much information as you can, such as photos, product samples, mockups, drawings and art files. It helps us get the specs right.
- Contact details: Your name, company, phone and email.
How to send it
- Online: Use our Send Files – Quote Request page to send files and details.
- Phone: Call 1-800-696-3080, Monday to Friday, 9 am to 5 pm Eastern. A real, live person answers.
- Email: Send quote requests, orders, sample requests and art files to sales@brimarpackaging.com. For general company information, email info@brimarpackaging.com.
What happens next
- Consultation: A Custom Box Expert reviews your needs and suggests options for your product, industry and brand.
- Quote: You get prices at each quantity, product details, payment terms, who pays freight, and any manufacturing notes. You can pay by check, ACH or credit card (credit card payments carry a 3% fee).
- Order and proof: Once you confirm, we send a layout sheet for your artwork and then a full-color, to-size proof to sign.
- Production and shipping: Lead time is 3–4 weeks. Your boxes are packed in cartons, palletized and shipped to you.
Read the full steps in Our Order Process, or check our FAQ.
Tip: want to see a box first?
We can usually send samples of similar boxes we’ve made. We can also make a custom sample of your box, usually for a fee.
Get your quote
Have your details ready? Send your files and request a quote now, or call 1-800-696-3080. Custom two-piece rigid boxes, Made in USA.